Salon loyalty software for UK beauty businesses
Build a rewards programme around the relationship between appointments. Unity helps salons, barbers and beauty businesses recognise returning clients with digital cards, points-based cashback and referral rewards.
Book a free demo · Compare plans and pricing
Reward clients without discounting every appointment
A loyalty programme gives clients a reward they can build over time. Unity awards cashback in points and lets customers redeem their balance as a discount. You set the reward levels, sign-up bonus, redemption limits and expiry rules.
Choose rules that reflect your service margins and typical appointment cycle. Spend-based tiers can recognise established clients automatically. Make the terms clear when clients join, including how points are earned and when they can be used.
Make the card easy to keep and use
Share a joining QR code at reception. Clients complete registration, confirm their phone number and add their digital card to Apple Wallet or a compatible wallet app on Android. Their balance and member QR code are available on their phone for the next visit.
Your team can find a member by QR code, phone or card number in the Unity Staff app. During a demo, test how reception will add points after payment and redeem them on a later visit. Keep the explanation consistent across staff members.
Recognise referrals and stay in touch
Unity can reward existing clients when invited friends make purchases, with a welcome reward for the new member too. Agree the referral rules before promoting them so both clients and staff know when a reward is earned.
Grow includes audience segmentation, email and SMS campaigns and unlimited push notifications. Use relevant offers to support repeat visits and check marketing preferences before contacting clients. These loyalty campaigns complement the service you provide between appointments.
Check your payment workflow and programme costs
Unity integrates with Square for payment and transaction data synchronisation and loyalty discounts on live orders. With other tills, staff can add and redeem points in the Unity Staff app on a phone or tablet without a POS integration. Confirm your exact setup in the demo.
Measure returning clients, points redemptions and the cost of rewards together. Consider the interval between appointments when comparing results; a single week may not capture a full return cycle. If you operate several salons, compare Scale’s centralised management and location analytics.
How much does it cost?
Start is £49/month for one location with core dashboard metrics and up to two push campaigns per month. Grow is £89/month for one location with segmentation, the Staff Panel, email and SMS campaigns and unlimited push notifications. Scale is £89/month plus £30 for each additional location.
Compare the published plan features and discuss your workflow in a free demo before choosing a plan.
View all plan features · Read our loyalty programme guide